Terms And Conditions

1. Important Information

You should carefully read the following Terms and Conditions.
Your purchase or use of our products and/or services implies that you have read and accepted these Terms and Conditions.

2. The products and services we offer

We (Laptop Parts / IT Tools Pty Ltd) are a company providing replacement laptop parts as well as repair services including professional installation and professional support.

3. Payments / Prices

All prices are in Australian dollar (AUD) and inclusive of GST, all product with "Call for price" or "$0" in the price field are not eligable for purchase, pease contact us for price.
Payments can be made via credit card (ANZ eGate), Bank Transfer / Direct Deposit or purchase order for approved customers only
We do not provide accounts for individual repairers
Online payments are protected with SSL (Secure Socket Layer) and no credit card information is saved on our System.

4. Our refund policy

All sales are final and products are sold on no return bases.
A restocking fee of 30% applies if we decide to return the part, must be returned within 30 days.
Admin fee of $10 applies if a customer opts to cancel the order before the order is shipped and a refund is required.

5. Ownership

All Parts remain the property of Laptop Parts / IT Tools until full payment is made.
Non paid invoices will be refered to a collection agency.

6. Warranty

Please refer to product description for warranty period.

7. Privacy

IT Tools Pty Ltd has created this statement in order to demonstrate our firm commitment to the privacy of both the customer's information as well as our own. The following discloses our information gathering and dissemination practices for IT Tools,

Information Collected
We collect non-personably identifiable information about you in a number of ways, including tracking your activities through your IP address while browsing our website. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out an order form. The types of information that may be requested include your contact information (i.e. addresses, phone numbers, etc) and financial information (i.e. account or credit card numbers). Contact information from the "order form" may be used to ship the orders to the customers. Financial information that is collected is used to bill the customer for products and services.
The payment application form is managed and maintained by ANZ Bank Australia. Any and all data collected by ANZ Bank is governed by the privacy policy of ANZ Bank and not IT Tools, IT Tools does not sotre any credit card information. All transactions are in Australian Dollars (AUD, $AU)
Use of IP Addresses
We use the customer's IP address to help diagnose problems with our server, and to administer our website. The IP address is also used to gather broad demographic information.


8. Governing law and jurisdiction

By accessing this website, you agree that all matters relating to your access to and use of this website and/or its products shall be governed by the statutes and laws of the State of New South Wales, without regard to the conflict of laws principles thereof. The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods or Services. By purchasing our services and products, you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Sydney Australia.

Our company reserves the right to change or modify the Terms and Conditions without prior notice.