Laptop Parts Return Policy

Return & Refund Policy

Thanks for shopping at LaptopParts.com.au.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Warranty

Products are covered by warranty of 3 - 12 months. Any products returned under warranty will be picked up from cusotmer
and repalcement shipped at no cost to customer, Laptop Parts will cover all shipping cost. Please hold on to the faulty product
until we inform you of dispose off or we pickup the item.

Change of mind, no longer needed

For change of mind return customer is responsible for all shipping fees and a restocking fee applies.
A restocking fee of 30% if refunded same as payment method, or 20% if refunded as store credit

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Contact Us
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